Need help? Write to support@pocketvale.org. Please mention your Mac model, your macOS version and the Pocketvale version (Settings, then About).
Questions and answers
Where are my vales saved?
On your Mac only, by themselves every few seconds and whenever you close the game. In the menu bar, choose Pocketvale, then Show Save Folder to see the files. The game also keeps backups, which you can restore from Settings.
Does my vale keep going when the game is closed?
Yes. When you open Pocketvale again, it catches up on everything that happened while you were away (up to a week) and shows a short summary.
How do I play with a friend?
Both Macs need to be on the same Wi-Fi or local network. On one Mac, open a vale, then go to Settings, Multiplayer and click Start hosting. On the other Mac, click Join a game on the title screen and enter the address the host sees. The first time, macOS asks whether Pocketvale may use the local network: choose Allow. If you said no before, turn it back on in System Settings, Privacy & Security, Local Network.
Can I keep the game on top of other windows?
Yes: in the menu bar choose View, then Always on Top (Command-T). The same menu has small, medium and large window sizes and Snap to Corner. The game remembers where you put it.
The game says it "couldn't confirm this copy"
Pocketvale checks with the App Store that it was bought. Open the App Store app, make sure you're signed in with the Apple Account you bought it with, then download Pocketvale again from your purchases. Being offline is never a problem: the game simply checks again later.
How do I get a refund?
Refunds are handled by Apple. Go to reportaproblem.apple.com, sign in and choose Pocketvale.
Which Macs does it run on?
Every Mac with macOS 13 Ventura or newer, with Apple silicon or Intel.
Is my data collected?
No. Pocketvale collects nothing, has no ads and no accounts. See the privacy policy.